Last updated: January 1, 2025
Brake Knights ("we," "us," or "our") operates brakeknights.com and provides mobile brake repair services in Northern Virginia. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
We collect information you provide directly: name, phone number, email address, vehicle information, service address, and messages submitted through our contact form. We may also collect basic analytics data (page views, browser type) through standard web analytics.
We use your information to: respond to service inquiries and schedule appointments; send appointment confirmations and service updates via SMS or email; communicate about your brake repair service; improve our website and services. We do not sell or rent your personal information to third parties.
By checking the SMS consent box on our contact form, you consent to receive SMS text messages from Brake Knights at the phone number you provide. These messages may include appointment confirmations, service updates, and follow-up communications. Message and data rates may apply. You may opt out at any time by replying STOP. Message frequency varies. Mobile information (including your phone number and SMS consent) will not be shared with third parties for marketing or promotional purposes.
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Our website may use cookies to improve your browsing experience. You can set your browser to refuse cookies, though some features may not function properly.
Our website may contain links to third-party sites (e.g., Facebook). We are not responsible for the privacy practices of those sites.
You may request access to, correction of, or deletion of your personal information by contacting us at greetings@brakeknights.com.
If you have questions about this Privacy Policy, contact us at: greetings@brakeknights.com or 703-977-4475.
